We offer a 30 day no questions asked refund policy. If 30 days have gone by from the day you received your order, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
In other words: please get them back to us in good condition (with the original packaging and accessories) if you decide they are not for you.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: SafetyBlue Eyewear 13883 Barrymore St. San Diego California US 92129.
If you are shipping an item that cost over $75, please consider using a trackable shipping service or purchasing shipping insurance. Without providing us tracking information we cannot guarantee that we have received your returned item. Additionally, even if you provide a tracking number we do not take responsibility for packages that go missing on their way back to us.
To return your product, you should mail your product to:
13883 Barrymore St.
San Diego California US 92129
You will be responsible for paying for your own shipping costs for returning your item.