SafetyBlue™

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Refund Policy

U.S. Returns (Prepaid Returns)

We offer 30-DAY RETURNS (FREE RETURNS within 15 days). We will provide a prepaid shipping label for all orders shipped within the U.S. If your return arrives at SafetyBlue within 15 days of the date of receipt (allow 7 business days' transit time) your return will be FREE. If your return arrives at SafetyBlue after 15 days from the date of receipt, you will be charged a $10 fee, which will be charged at the time of your return.

Request a return label here

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. 

In other words: please get your purchase back to us in good condition (with the original packaging and accessories) if you decide it’s not for you.

There are certain situations where only a 35% refund will be granted (if applicable): 

To make a return using a SafetyBlue prepaid return label:

  1. Repackage your merchandise securely. Cover or remove any original mailing address labels or carrier barcodes on the package.
  2. Affix the prepaid SafetyBlue shipping label (that we provided upon request) to the package. 
  3. Drop your package off at a U.S. Postal Service mailbox or post office.
  4. You will receive an email once your return has been processed. Please allow 7 days from the time we receive your return for it to be processed.

Non U.S. Returns (Non-Prepaid Returns)
At the moment, free returns are available to U.S. customers only. You will be responsible for paying for the shipping costs to return your item. If your order arrived without a prepaid SafetyBlue shipping label, please follow these steps:

  1. Repackage your merchandise securely. Cover or remove any original mailing address labels or carrier barcodes on the package.
  2. Mail your product to: SafetyBlue Eyewear 1301 Ridgeview Dr. 1A McHenry IL 60050 USA
  3. Ship your package using a trackable, insured shipping method. SafetyBlue cannot accept responsibility for packages we do not ship. Please keep the tracking details for your records.
  4. You will receive an email once your return has been processed. Please allow 7 business days from the time we receive your return for it to be processed.

Late or Missing Refunds
If you haven’t received a refund, you may need to contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at hello@safetyblueblockers.com.

Shipping Errors, Damages and/or Defects
We will happily replace items if they are defective or damaged or if we goofed and sent you the wrong item.

Need an Exchange?
In order to serve you most efficiently, we do not offer merchandise exchanges. Instead, you'll get the right product fastest if you simply place a second order. Once we receive your return, we'll credit your account.

Need to Cancel or Change Your Order? 
Sorry, we can only accommodate order cancellation or changes for 24 hours after you place your order.